Delete your Finzo account and data

App: Finzo · Developer: Codensoft · Last updated: 18 August 2026

Finzo does not yet offer self-service account deletion inside the app, so deletion is handled manually by us. The process below is free, and it is available to you whether or not you still have the app installed.

How to request deletion

1. Send the email above from the address registered on your Finzo account. If you signed in with Google or Apple, use that same address — with Apple’s “Hide My Email”, send from the private relay address shown in the app, or include it in your message.
2. We may reply to verify that you own the account before we delete anything.
3. Your account and all associated data are deleted within 30 days of your verified request. We email you to confirm once it is done.

What gets deleted

• Your Supabase Auth user — the account itself, including your email address, display name, password credential and any linked Google or Apple sign-in identity. After this you can no longer sign in.
• All of your financial records stored in our Supabase database: income and income sources, expenses, subscriptions, savings goals, investments, debts and notes, plus your saved plan, your AI advisor chat history, your month-by-month history and your app preferences (language and currency). This is the whole per-user record we store, deleted permanently.
• Your profile photo, if you added one.

Deleted data is removed from our active systems immediately on processing; residual copies in encrypted backups are purged on a rolling schedule and are not restored to the live service.

What is retained, and why

• Store purchase records. If you ever bought Finzo Pro, Apple and Google keep the record of that transaction under their own policies and retention periods — we cannot delete it, and it is not ours to delete. The same applies to the purchase history held by RevenueCat, our subscription provider, which links a purchase to an app-user identifier for receipt validation and refund/tax purposes.
• Records required by law. We may retain limited records (for example, accounting or tax records connected to a purchase) for as long as the law requires, and nothing more.
• Support correspondence. Your deletion email itself is kept as proof that the request was made and honoured.

Important: deleting your account does not cancel your subscription

Finzo Pro is an auto-renewing subscription billed by Apple or Google, not by us. Cancel it in your store account before requesting deletion — on Android: Google Play → Menu → Payments & subscriptions → Subscriptions → Finzo; on iOS: Settings → your name → Subscriptions → Finzo. Deleting your Finzo account has no effect on store billing.

If you only want to clear your data

To erase your records while keeping your account, open the app and use Settings → Clear all data. That deletes your local data on the device and the cloud copy stored under your account (finances, subscriptions, plan, AI chat and history), and turns off renewal reminders — but it does not delete the account itself. Only the email process above removes your account.

Questions

Write to contact@codensoft.dev and we will help. See also our Privacy Policy.